Privacy and Cookie Policy

CoBeauty respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect your data, and how cookies are used when you visit our website.

1. Information We Collect

When you use our website, we may collect the following information:
• Personal details such as your name, contact number, email address, and delivery address
• Payment and transaction details when you place an order
• Technical information such as your browser type, IP address, and device used
• Voluntary information you share through forms, reviews, or surveys

We collect this information to process your orders, improve our services, and communicate with you.

2. How We Use Your Information

Your information is used to:
• Process and deliver your orders
• Send order confirmations, invoices, and updates
• Respond to customer service requests
• Share promotional offers and product updates if you have opted in
• Prevent fraud and ensure website security
• Comply with legal obligations under Indian law

We never sell or rent your personal data to anyone. Data shared with third-party service providers such as payment gateways or delivery partners is used only to complete your transaction.

3. Legal Basis for Processing

Your data is processed based on:
• Your consent when you register, make a purchase, or subscribe to updates
• Legitimate business needs, such as improving customer experience and preventing fraud
• Compliance with Indian legal requirements, including tax, audit, or dispute obligations

4. Data Retention

We store your data only as long as needed to fulfill the purposes stated above or as required by law. Once the data is no longer needed, it is securely deleted or anonymized.

5. Your Rights

You have the right to:
• Access, update, or correct your information
• Withdraw consent for promotional communication
• Request deletion of your personal data, where legally allowed

To exercise these rights, contact us at askus@cobeauty.in.

6. Security

We use SSL encryption and secure systems to protect your personal and payment information. While we take all necessary precautions, no online platform is completely risk-free. You are responsible for maintaining the confidentiality of your login details.

7. Use of Cookies

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help the website function better and remember your preferences.

Why We Use Cookies

Cookies help us:
• Keep your shopping cart active while browsing
• Remember your login and site preferences
• Track website performance and visitor activity
• Offer personalized product recommendations

Types of Cookies

• Essential cookies that keep the website running correctly
• Functional cookies that save your preferences
• Analytics cookies (like Google Analytics) that help us understand usage patterns
• Advertising cookies that help show relevant offers and ads

8. Managing Cookies

You can disable cookies through your browser settings. However, doing so may affect the functionality of our site, such as login or checkout features.

9. Third-Party Cookies

We use trusted third-party tools and integrations including:
• Google Analytics for understanding website usage
• Google Ads and AdSense for managing advertisements
• Affiliate and marketing partners who track referrals and sales
• Social media plugins such as Facebook or Instagram that allow sharing content

Each third-party service maintains its own privacy policy. We recommend reviewing them directly for more details.

10. Email and Marketing Cookies

If you subscribe to our newsletters, cookies may help us track whether you have interacted with an email or offer so we can send more relevant updates. You can unsubscribe anytime through the link provided in each email.

11. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time to reflect new practices or legal changes. The revised version will always be posted here with an updated effective date. Continued use of our website means you accept the new policy.

12. Contact Us

For questions about this policy or how your data is used, contact our support team:

Email: askus@cobeauty.in
Phone: +91 76540 83533
Working hours: Monday to Saturday, 10:30 AM to 7:30 PM
Sunday: 10:30 AM to 5:00 PM
Closed on public holidays

Effective Date: 20-Oct-2025
Website: https://www.cobeauty.in